ORDER FULFILLMENT

HOW IS MY ORDER PROCESSED?

ONCE AN ORDER IS PLACED AND PAYMENT HAS BEEN RECEIVED, WE BEGIN TO PROCESS YOUR ORDER. PLEASE ALLOW UP TO 1 WEEK FOR YOUR ORDER TO BE PROCESSED AND SHIPPED. IF AN ORDER IS EXPECTED TO TAKE LONGER, A REPRESENTATIVE WILL NOTIFY YOU.

HOW IS MY ORDER SHIPPED ?

ALL ORDERS ARE SHIPPED VIA UPS. SHIPPING AND HANDLING CHARGES WILL BE ADDED TO EACH ORDER AT CHECK OUT. EACH CUSTOMER WILL BE PROVIDED WITH TRACKING INFORMATION UPON RELEASE OF THEIR ORDER. FOR ANY INQUIRIES ABOUT A SHIPPED ORDER PLEASE CONTACT SALES@EDDIEBORGO.COM.

IS SALES TAX APPLICABLE?

SALES TAX IS APPLICABLE ON ALL ORDERS SHIPPED TO ADDRESSES WITHIN NY, NJ, CT, AND PA. FOR ORDERS SHIPPED TO OTHER LOCATIONS, SALES TAX DOES NOT APPLY.

RETURN POLICY

ARE RETURNS ACCEPTED?

ALL EDDIE BORGO PRODUCTS ARE FINAL SALE WITH NO EXCEPTIONS. WE DO HOWEVER OFFER REPAIR SERVICES. FOR ALL REPAIR AND ADJUSTMENT INQUIRIES PLEASE REFER TO THE REPAIRS PAGE.

PLEASE NOTE THAT ANY RETURN WITHOUT PRIOR AUTHORIZATION OR THE PROVIDED RETURN AUTHORIZATION NUMBER CLEARLY MARKED ON THE OUTSIDE OF EACH PACKAGE WILL BE REFUSED AND RETURNED TO THE SENDER.